" We go the extra mile
with a total transparency "

NewCo Country solutions

Spain
France Swiss
Germany
Italy  

 

NewCo's Belgian Country Solution

NewCo offers for the Belgian market a unique service to cover as well the French as Flemish language in a distributed near-offshore model.

Although the Flemish language represents for most Belgian companies 60% and more of the total contact volumes, contact center BPO providers in Belgium only offer an offshore solution for the French language. As such only a small part of the financial pressure on the contact center cost is solved.

As the leader and trendsetter in the offshore market in Belgium, NewCo goes again a step further for its clients and has developed a distributed French-Flemish language solution for high volume contact centers. French is handled out of the site in Casablanca and Flemish is served out of the site in Barcelona. Barcelona is the only city in the world that has a large pool of Flemish speakers to its disposal.

 

NewCo's Central Management Team.

Thanks to NewCo's Central Management Team, that takes care off as well the operations in Casablanca as Barcelona, the client keeps all benefits of 1 centralized contact center operation:

  • Single Point of Contact (SPOC)
  • Centralized Management and Reporting
  • Centralized Training and Quality department

 

NewCo's French Country Solution

NewCo offers for the French market a powerful and unique multi-lingual offshore BPO solution.

As the European leader and expert in multi-lingual near-and offshore solutions, NewCo not only handles contact center services in the French language, but covers all main European languages in an offshore model. In our actual multi-cultural European society, it is after all not sufficient anymore to only offer services to the customers that are limited to the country official language.

As the trendsetter in the European offshore market, NewCo has developed a unique near-and offshore solution that is based on a distributed 2-site model: Casablanca and Barcelona. Both cities have quite an important population of European (r)emigrants, that allows NewCo to take care of all European languages: French, English, Italian, Spanish, German, Dutch, Flemish, Russian, Turkeys, Greek + Scandinavian and Eastern-Europe languages.

 

NewCo’s Central Management Team.

Thanks to NewCo’s Central Management Team, that takes care off as well the operations in Casablanca as Barcelona, the client keeps all advantages of 1 centralized contact center operation without losing the financial benefits of an offshore solution:

  • Single Point of Contact (SPOC)
  • Centralized Management and Reporting
  • Centralized Training and Quality department

 

NewCo's German Country Solution

NewCo offers for the German market a powerful and unique multi-lingual offshore BPO solution.

As the European leader and expert in multi-lingual near-and offshore solutions, NewCo not only handles contact center services in the German language, but covers all main European languages in an offshore model. In our actual multi-cultural European society, it is after all not sufficient anymore to only offer services to the customers that are limited to the country official language.

As the trendsetter in the European offshore market, NewCo has developed a unique near-and offshore solution that is based on a distributed 2-site model: Casablanca and Barcelona. Both cities have quite an important population of European (r)emigrants, that allows NewCo to take care of all European languages: German, French, English, Italian, Spanish, Dutch, Flemish, Russian, Turkeys, Greek + Scandinavian and Eastern-Europe languages.

 

NewCo's Central Management Team

Thanks to NewCo's Central Management Team, that takes care off as well the operations in Casablanca as Barcelona, the client keeps all advantages of 1 centralized contact center operation without losing the financial benefits of an offshore solution:

  • Single Point of Contact (SPOC)
  • Centralized Management and Reporting
  • Centralized Training and Quality department

 

NewCo's Italian Country Solution

NewCo offers for the Italian market a powerful and unique multi-lingual offshore BPO solution.


As the European leader and expert in multi-lingual near-and offshore solutions, NewCo not only handles contact center services in the German language, but covers all main European languages in an offshore model. In our actual multi-cultural European society, it is after all not sufficient anymore to only offer services to the customers that are limited to the country official language.

As the trendsetter in the European offshore market, NewCo has developed a unique near-and offshore solution that is based on a distributed 2-site model: Casablanca and Barcelona. Both cities have quite an important population of European (r)emigrants, that allows NewCo to take care of all European languages: Italian, German, French, English, Spanish, Dutch, Flemish, Russian, Turkeys, Greek + Scandinavian and Eastern-Europe languages.

 

NewCo's Central Management Team

Thanks to NewCo's Central Management Team, that takes care off as well the operations in Casablanca as Barcelona, the client keeps all advantages of 1 centralized contact center operation without losing the financial benefits of an offshore solution:

  • Single Point of Contact (SPOC)
  • Centralized Management and Reporting
  • Centralized Training and Quality department

 

NewCo's Spanish Country Solution

NewCo offers for the Spanish market a powerful and unique multi-lingual offshore BPO solution.


As the European leader and expert in multi-lingual near-and offshore solutions, NewCo not only handles contact center services in the German language, but covers all main European languages in an offshore model. In our actual multi-cultural European society, it is after all not sufficient anymore to only offer services to the customers that are limited to the country official language.

As the trendsetter in the European offshore market, NewCo has developed a unique near-and offshore solution that is based on a distributed 2-site model: Casablanca and Barcelona. Both cities have quite an important population of European (r)emigrants, that allows NewCo to take care of all European languages: Spanish, Italian, German, French, English, Dutch, Flemish, Russian, Turkeys, Greek + Scandinavian and Eastern-Europe languages.

 

NewCo's Central Management Team

Thanks to NewCo's Central Management Team, that takes care off as well the operations in Casablanca as Barcelona, the client keeps all advantages of 1 centralized contact center operation without losing the financial benefits of an offshore solution:

  • Single Point of Contact (SPOC)
  • Centralized Management and Reporting
  • Centralized Training and Quality department

 

NewCo's Swiss Country Solution

NewCo offers for the Swiss market a powerful and unique multi-lingual offshore BPO solution


As the European leader and expert in multi-lingual near-and offshore solutions, NewCo not only handles contact center services in the German, French or Italian language, but covers all main European languages in an offshore model. In our actual multi-cultural European society, it is after all not sufficient anymore to only offer services to the customers that are limited to the country official language(s).

As the trendsetter in the European offshore market, NewCo has developed a unique near-and offshore solution that is based on a distributed 2-site model: Casablanca and Barcelona. Both cities have quite an important population of European (r)emigrants, that allows NewCo to take care of all European languages: French, German, Italian, Spanish, English, Dutch, Flemish, Russian, Turkeys, Greek + Scandinavian and Eastern-Europe languages.

 

NewCo's Central Management Team.

Thanks to NewCo's Central Management Team, that takes care off as well the operations in Casablanca as Barcelona, the client keeps all advantages of 1 centralized contact center operation without losing the financial benefits of an offshore solution:

  • Single Point of Contact (SPOC)
  • Centralized Management and Reporting
  • Centralized Training and Quality department

 

NewCo's Dutch Country Solution

NewCo offers for the Dutch market a unique BPO solution based on a distributed near-offshore model.


Most offshore services for the Dutch language and market are today handled out of Suriname. However this offshore location has many disadvantages such as strong Dutch accent, large distance & travel times, different times zone, often unreliable network infrastructure.

As the leader and trendsetter in the European offshore market, NewCo goes again a step further for its clients and has developed a unique distributed Dutch language solution based on a distributed 2 site model: Casablanca and Barcelona. Both cities have quite an important population of Dutch (r)emigrants.

 

NewCo's Central Management Team.

Thanks to NewCo's Central Management Team, that takes care off as well the operations in Casablanca as Barcelona, the client keeps all advantages of 1 centralized contact center operation without losing the financial benefits of an offshore solution:

  • Single Point of Contact (SPOC)
  • Centralized Management and Reporting
  • Centralized Training and Quality department