" We go the extra mile
with a total transparency "

NewCo values

Our values perfectly reflect the company’s openness and involvement with its clients:

  • Integrity towards our clients and our employees
  • Getting involved with our clients
  • Our passion is your success
  • Client satisfaction through customer excellence
  • Transparent communication

 

Integrity towards our clients and our employees

We are visionary in a realistic way, in setting our defined direction, leading by example and strongly  involving our teams. We have high standards of ethics, performance, and behavior in all aspects of our business relationships. We believe that our reputation is our most valuable asset

 

Getting involved with our clients

Both shareholders and key-employees have rich track-records outside BPO. Because of this we have a better understanding  of  business processes in general  and are capable of  thinking "out-of-the-box". We also understand new technologies and recognize where that can bring added values in customer relation management.  Technology embraces the world if you understand  how to apply it.


Our passion is your success

We like what we do, and we do it well. Both shareholders as well as all key team-members made a though-out choice for this business.  We assume the responsibility for our customers towards their clients and we often get more stressed on behalf of our customer than themselves.

 

Client satisfaction through customer excellence

“ We go the extra mile for you, your Customers and their wellbeing ”

Providing customer service excellence is what will keep your customers coming back. Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How we handle your customers can directly affect your individual goals as well as your team’s and company’s performance.

 

Transparent communication

We provide an open and transparent environment in which any idea, issue or question receives our attention with respect and openness. We on the other hand like to share our information and knowledge with you in an open but very implicated manner. We believe in the value of collaborative interaction.