{"id":5010,"date":"2026-09-21T10:00:39","date_gmt":"2026-09-21T10:00:39","guid":{"rendered":"https:\/\/www.newcocoms.com\/?p=5010"},"modified":"2026-09-21T10:41:37","modified_gmt":"2026-09-21T10:41:37","slug":"dutch-customer-service-agent-valencia-hybrid","status":"publish","type":"post","link":"https:\/\/www.newcocoms.com\/fr\/dutch-customer-service-agent-valencia-hybrid\/","title":{"rendered":"Dutch Customer Service Agent | Valencia | Hybrid"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_button button_color=&#8221;color-187184&#8243; hover_fx=&#8221;full-colored&#8221; border_width=&#8221;0&#8243; scale_mobile=&#8221;no&#8221; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;207268&#8243; link=&#8221;url:https%3A%2F%2Fnewcocoms.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F23%2Fgroup%2F52%2Fcreate%2F236|target:_blank&#8221;]Apply Here[\/vc_button][vc_column_text uncode_shortcode_id=&#8221;188439&#8243;]<\/p>\n<div class=\"q-px-md\" data-v-e4235dbf=\"\">\n<div class=\"job-description text-grey\" data-v-e4235dbf=\"\">\n<p class=\"isSelectedEnd\">Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment?<\/p>\n<p class=\"isSelectedEnd\">If you&#8217;re looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we&#8217;d love to hear from you!<\/p>\n<p>As a Dutch-speaking Customer Service Agent, you&#8217;ll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You&#8217;ll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need<\/p>\n<div><\/div>\n<h4>What you&#8217;ll be doing<\/h4>\n<ul data-spread=\"false\">\n<li>Deliver outstanding customer service while creating a positive customer experience.<\/li>\n<li>Handle customer enquiries via phone, email and other communication channels.<\/li>\n<li>Assist customers with account-related questions, requests and issue resolution.<\/li>\n<li>Provide accurate information and guide customers through the appropriate processes.<\/li>\n<li>Complete administrative tasks accurately and maintain detailed customer records.<\/li>\n<li>Work closely with colleagues and other departments to ensure the best possible customer experience.<\/li>\n<li>Follow internal procedures, quality standards and data security guidelines where applicable.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"q-px-md\" data-v-e4235dbf=\"\">\n<h4>What we&#8217;re looking for<\/h4>\n<ul data-spread=\"false\">\n<li>Native-level Dutch (spoken and written).<\/li>\n<li>Good command of English.<\/li>\n<li>A professional working and thinking level.<\/li>\n<li>Customer service experience is an advantage, but not essential\u2014we provide full paid training.<\/li>\n<li>Excellent communication and interpersonal skills.<\/li>\n<li>A customer-focused mindset with strong problem-solving abilities.<\/li>\n<li>Good computer skills and confidence using multiple systems.<\/li>\n<li>Ability to multitask while maintaining a high level of accuracy.<\/li>\n<li>Flexibility to work shifts, including evenings, weekends and public holidays where required.<\/li>\n<li>A positive attitude and the ability to work both independently and as part of a team.<\/li>\n<\/ul>\n<\/div>\n<div class=\"q-px-md\" data-v-e4235dbf=\"\">\n<h4>What we offer<\/h4>\n<ul data-spread=\"false\">\n<li>Competitive gross monthly salary of \u20ac1,559.25 &#8211; \u20ac1,600 (based on a 39-hour contract).<\/li>\n<li>Monthly performance bonus of up to \u20ac200 gross.<\/li>\n<li>Permanent contract after a 1-month probation period.<\/li>\n<li>1.9 paid holiday days accrued per month.<\/li>\n<li>Hybrid working model.<\/li>\n<li>Paid training and ongoing coaching.<\/li>\n<li>Excellent internal career opportunities.<\/li>\n<li>A multicultural, supportive and friendly working environment.<\/li>\n<li>Fresh fruit and unlimited coffee on office days.<\/li>\n<li>Tax-free benefits (restaurant, transport and childcare options).<\/li>\n<li>Comprehensive mental health and wellbeing support.<\/li>\n<li>Free online Spanish lessons outside working hours.<\/li>\n<li>Fun team events and unforgettable company parties.<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">If you&#8217;re ready to start an exciting career with a company that genuinely values its people, we&#8217;d love to hear from you.<\/p>\n<p><strong>Apply today and become part of our growing international team in Valencia!<\/strong><\/p>\n<div class=\"job-description text-grey\" data-v-e4235dbf=\"\">\n<div>\n<p>Please <a href=\"https:\/\/newcocoms.atlassian.net\/servicedesk\/customer\/portal\/23\/group\/52\/create\/236\">submit<\/a> your resume highlighting your relevant experience and why you would be a great fit for this role.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we&#8217;d love to hear from you!<\/p>\n<p>As a Dutch-speaking Customer Service Agent, you&#8217;ll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You&#8217;ll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need.<\/p>\n","protected":false},"author":2,"featured_media":2468,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-5010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-spain"],"_links":{"self":[{"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/posts\/5010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/comments?post=5010"}],"version-history":[{"count":2,"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/posts\/5010\/revisions"}],"predecessor-version":[{"id":5017,"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/posts\/5010\/revisions\/5017"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/media\/2468"}],"wp:attachment":[{"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/media?parent=5010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/categories?post=5010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newcocoms.com\/fr\/wp-json\/wp\/v2\/tags?post=5010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}