{"id":1165,"date":"2019-06-14T14:33:31","date_gmt":"2019-06-14T14:33:31","guid":{"rendered":"https:\/\/www.newcocoms.com\/?p=1165"},"modified":"2019-10-10T14:53:20","modified_gmt":"2019-10-10T14:53:20","slug":"newco-communications-2019-summit-showed-the-future-today","status":"publish","type":"post","link":"https:\/\/www.newcocoms.com\/nl\/newco-communications-2019-summit-showed-the-future-today\/","title":{"rendered":"NewCo Communications&#8217; 2019 Summit showed the &#8220;Future Today&#8221;"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]On June 13th, NewCo Communications organized its 2019 CX-Summit<strong>, \u201cThe Future Today\u201d<\/strong>.<\/p>\n<p>The event brought together two top speakers who shared their views on the future of the Contact Center Business and Customer Experience.<\/p>\n<p>The inspiring afternoon kicked off with <strong>Anke van Oosterhout, Director Strategy &amp; Operations @Moore Stephens Belgium<\/strong>, who shared her vision on the growing role of Social Media in CX and how concepts as \u201cSocial Selling\u201d and the current \u201creviewing culture\u201d is influencing the way we connect with our customers.<\/p>\n<p><strong>Rick van Esch, Chief Commercial Officer @Chatlayer<\/strong> put the theory into practice and gave with real-time demo\u2019s and existing cases, a hands-on view on the powerful role Artificial Intelligence plays in the current Customer Experience funnel.<\/p>\n<p>Both topics are clear examples of NewCo Communications&#8217; vision on how the CX-future looks today.<\/p>\n<p>NewCo\u2019s CEO, <strong>Marc Ternest<\/strong> , was pleased to see the interest the Summit generated among the industry, and summarized by stating that \u201c<em>both topics gives a clear view on what NewCo Communications stands for and how we position ourselves as a platform and partner in the complex process of the Customer Experience<\/em>\u201d.<\/p>\n<p>A special thanks goes out to our speakers and to <strong>CC Forum<\/strong> for their support<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Have a look at what the attendees had to say: <a href=\"https:\/\/youtu.be\/UOtzMr_RAZk\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/youtu.be\/UOtzMr_RAZk<\/a><\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image media=&#8221;1166&#8243; media_width_percent=&#8221;100&#8243; shape=&#8221;img-round&#8221; radius=&#8221;std&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>On June 13th, NewCo Communications organized its 2019 CX-Summit, \u201cThe Future Today\u201d.<\/p>\n<p>The event brought together two top speakers who shared their views on the future of the Contact Center Business and Customer Experience.<br \/>\nThe inspiring afternoon kicked off with Anke van Oosterhout, Director Strategy &#038; Operations @Moore Stephens Belgium, who shared her vision on the growing role of Social Media in CX &#8230;<\/p>\n","protected":false},"author":2,"featured_media":1166,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/1165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/comments?post=1165"}],"version-history":[{"count":5,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/1165\/revisions"}],"predecessor-version":[{"id":1171,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/1165\/revisions\/1171"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media\/1166"}],"wp:attachment":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media?parent=1165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/categories?post=1165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/tags?post=1165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}