{"id":1386,"date":"2021-04-22T09:06:14","date_gmt":"2021-04-22T09:06:14","guid":{"rendered":"https:\/\/www.newcocoms.com\/?p=1386"},"modified":"2021-04-24T09:22:58","modified_gmt":"2021-04-24T09:22:58","slug":"newco-communications-chosen-by-medtech-company-rodscones-for-their-customer-experience-services","status":"publish","type":"post","link":"https:\/\/www.newcocoms.com\/nl\/newco-communications-chosen-by-medtech-company-rodscones-for-their-customer-experience-services\/","title":{"rendered":"NewCo Communications chosen by medtech company Rods&Cones for their Customer Experience services"},"content":{"rendered":"

[vc_row][vc_column width=”1\/2″][vc_column_text]We are excited to announce that NewCo Communications has been chosen by Rods&Cones<\/strong> as a partner for their customer experience service activities.<\/p>\n

Rods&Cones<\/strong> is a global leader in remote assistance solutions for medical environments, with headquarters in Amsterdam and Turnhout. \u00a0They offer a revolutionary new technology that enables medtech experts, assisting surgeons, medical students, and other healthcare professionals to see and communicate with surgeons working in any OR, anywhere in the world \u2013 in real-time.<\/p>\n

As a consequence of their rapid expansion, Rods&Cones<\/strong> partnered as of March 2021 with NewCo Communications for product coaching, technical support, user and hospital on-boarding and other customer service demands.<\/p>\n

NewCo will service Rods&Cones<\/strong> from their offices in Barcelona (Spain), currently providing \u00a0support \u00a0in\u00a05 languages: German, Spanish, Italian, French and English.<\/strong> \u00a0 This new project \u00a0accounts for a further internationalization of our Barcelona branch.<\/p>\n

\u201cWe are really excited to accompany Rods&Cones in their journey towards <\/em>undoubted <\/em>succe<\/em>s<\/em>s<\/em>\u201d states\u00a0Eddy Van de Poe<\/strong>l (NewCo\u2019s Chief Client Officer) . \u00a0\u201cAn innovative product, that challenges the status quo, is a perfect fit with the way we see our customer experience services<\/em>\u201d.<\/p>\n

\u201cBeing able to start this journey together fr<\/em>o<\/em>m the very beginning, makes it even more exciting!<\/em>\u201d adds\u00a0David Braux<\/strong>\u00a0(NewCo\u2019s Managing Director in Barcelona). \u201cHaving Rods&Cones as a real partner in defining process, setting up the teams and building our tailor-made platform has been a blast!<\/em>\u201d.<\/p>\n

Rods&Cones\u2019<\/strong>\u00a0CEO and Founding\u00a0Partner,\u00a0Bruno<\/strong> Dheedene,<\/strong>\u00a0affirmed by stating: \u201cI\u2019m really impressed by the way NewCo understood our needs, right from our first conversations back in Q3 2020.<\/em> Seeing our customer experience centre up and running today, set-up in such a short time, yet so professional, only confirms we made the right decision choosing for NewCo<\/em>\u201d.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image media=”1381″ media_width_percent=”100″ shape=”img-round” radius=”std”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

We are excited to announce that NewCo Communications has been chosen by Rods&Cones as a partner for their customer experience service activities.<\/p>\n

Rods&Cones is a global leader in remote assistance solutions for medical environments, with headquarters in Amsterdam and Turnhout. <\/p>\n","protected":false},"author":2,"featured_media":1381,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1386","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/1386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/comments?post=1386"}],"version-history":[{"count":3,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/1386\/revisions"}],"predecessor-version":[{"id":1389,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/1386\/revisions\/1389"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media\/1381"}],"wp:attachment":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media?parent=1386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/categories?post=1386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/tags?post=1386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}