{"id":3526,"date":"2024-10-25T11:07:00","date_gmt":"2024-10-25T11:07:00","guid":{"rendered":"https:\/\/www.newcocoms.com\/?p=3526"},"modified":"2024-11-08T11:30:14","modified_gmt":"2024-11-08T11:30:14","slug":"news-from-our-innovation-lab-cleopatra","status":"publish","type":"post","link":"https:\/\/www.newcocoms.com\/nl\/news-from-our-innovation-lab-cleopatra\/","title":{"rendered":"News from our Innovation Lab: Cleopatra"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text uncode_shortcode_id=&#8221;179111&#8243;]At <strong>NewCo Communications<\/strong>, we\u2019re always striving to improve customer interactions, and today, we\u2019re thrilled to introduce our latest innovation: <strong>Cleopatra<\/strong>.<\/p>\n<p>Led by <strong>Maarten Seuntjens<\/strong>, the head of our <strong>Innovation Lab<\/strong>, Cleopatra is a powerful tool designed to enhance customer service by enabling seamless, native-level conversations in over 28 languages. Whether you\u2019re a global business or expanding into new markets, Cleopatra ensures you can communicate effectively with your customers, no matter where they are.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Why Cleopatra Is a Game-Changer:<\/strong><\/p>\n<ul>\n<li><strong>Native-Level Accuracy:<\/strong> Cleopatra guarantees C2 proficiency across all supported languages, ensuring that every interaction is clear, accurate, and culturally appropriate.<\/li>\n<li><strong>Cost-Efficiency:<\/strong> With Cleopatra, you can reduce costs while improving the quality of customer service.<\/li>\n<li><strong>Customizable:<\/strong> Tailor Cleopatra to your specific needs, ensuring it aligns perfectly with your business requirements.<\/li>\n<li><strong>Effortless Integration:<\/strong> Cleopatra easily integrates with platforms like <strong>MS Dynamics 365<\/strong> and <strong>Freshdesk<\/strong>, with more integrations, including <strong>Genesys<\/strong> and <strong>Zendesk<\/strong>, coming soon.<\/li>\n<li><strong>Enhanced Multilingual Support:<\/strong> Engage customers globally with seamless, multilingual support that makes every conversation feel natural.<\/li>\n<\/ul>\n<p>Thanks to the hard work and vision of <strong>Maarten Seuntjens<\/strong>, and the dedication of team members like <strong>Hiba<\/strong> and <strong>Naji<\/strong>, Cleopatra is already available as a plug-in for several key platforms, with additional integrations on the way!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>How Cleopatra Improves Your Customer Experience:<\/strong><\/p>\n<p>With Cleopatra, breaking language barriers has never been easier. Whether you&#8217;re handling customer inquiries, providing support, or offering solutions, Cleopatra ensures clear and effective communication in multiple languages. The tool\u2019s ability to adapt to different cultural nuances makes every conversation feel natural and personalized.<\/p>\n<p>At NewCo, we\u2019re committed to driving innovation in the <strong>Customer Service BPO industry<\/strong>, and Cleopatra is just one example of how we\u2019re helping businesses stay ahead of the curve.<\/p>\n<p>Interested in seeing Cleopatra in action? <strong>Reach out<\/strong> today to schedule a demo and discover how Cleopatra can transform your customer service experience.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image media=&#8221;3527&#8243; media_width_percent=&#8221;70&#8243; shape=&#8221;img-round&#8221; radius=&#8221;std&#8221; uncode_shortcode_id=&#8221;178455&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>At NewCo Communications, we\u2019re always striving to improve customer interactions, and today, we\u2019re thrilled to introduce our latest innovation: Cleopatra.<\/p>\n","protected":false},"author":2,"featured_media":3530,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/3526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/comments?post=3526"}],"version-history":[{"count":2,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/3526\/revisions"}],"predecessor-version":[{"id":3534,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/3526\/revisions\/3534"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media\/3530"}],"wp:attachment":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media?parent=3526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/categories?post=3526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/tags?post=3526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}