{"id":4375,"date":"2026-09-21T09:05:48","date_gmt":"2026-09-21T09:05:48","guid":{"rendered":"https:\/\/www.newcocoms.com\/?p=4375"},"modified":"2026-09-21T10:41:00","modified_gmt":"2026-09-21T10:41:00","slug":"telesales-agent-swedish-market-barcelona","status":"publish","type":"post","link":"https:\/\/www.newcocoms.com\/nl\/telesales-agent-swedish-market-barcelona\/","title":{"rendered":"Customer Service- Swedish Market – BARCELONA"},"content":{"rendered":"

[vc_row][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ uncode_shortcode_id=”556078″][vc_button button_color=”color-187184″ hover_fx=”full-colored” border_width=”0″ scale_mobile=”no” button_color_type=”uncode-palette” uncode_shortcode_id=”554893″ link=”url:https%3A%2F%2Fnewcocoms.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F23%2Fgroup%2F52%2Fcreate%2F236|target:_blank”]Apply Here[\/vc_button][vc_column_text uncode_shortcode_id=”244964″]<\/p>\n

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Calling all Customer Service Representatives! We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission.<\/span>\u00a0<\/span><\/p>\n

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If you are a Swedish speaker, have a passion for providing outstanding customer service, thrive in a dynamic work environment, and genuinely enjoy connecting with people, this opportunity is for you! Join us in embracing the best of both worlds with our innovative hybrid working model!<\/span>\u00a0<\/span><\/p>\n

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In this role, you will <\/span>dive into a comprehensive training program to get ready for top-notch customer service<\/span> for one of our clients in the payment industry.<\/span>\u00a0<\/span><\/p>\n

You wil<\/span>l support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space.<\/span>\u00a0<\/span><\/p>\n

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The responsibilities<\/span><\/b>:<\/span>\u00a0<\/span><\/p>\n

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  • Communication: Connect with B2B customers via phone and email, providing service-oriented solutions.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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    • Administration: Keep things organized by handling admin tasks and following up on questions and requests.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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      • Teamwork: <\/span>Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

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        Your profile:<\/span><\/b>\u00a0<\/span><\/p>\n

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        • Native-level proficiency in Swedish (both spoken and written) and a good command of the English language.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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          • A high school diploma or equivalent qualification is necessary.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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            • Previous customer service experience is a bonus but not a deal-breaker.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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              • Your communication skills should be on point for confidently interacting with customers.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                • You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                  • Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                    • Comfortable using computer systems and various software applications.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                      • Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

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                        What we offer:<\/span><\/b>\u00a0<\/span><\/p>\n

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                        • Base salary:<\/span><\/b> \u20ac1,559.25 gross per month (based on a 39-hour contract)<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                          • Monthly bonus:<\/span><\/b>\u00a0<\/span><\/li>\n<\/ul>\n

                            \u2756 \u20ac200 gross per month (based on planning adherence & quality).<\/span>\u00a0<\/span><\/p>\n

                            \u2756 After 6 months, the bonus increases to 300 per month with new targets.<\/span>\u00a0<\/span><\/p>\n

                            \u2756 After 12 months, the bonus goes up to \u20ac350 per month with additional targets.<\/span>\u00a0<\/span><\/p>\n

                            \u2756 After 18 months, the base salary increases to \u20ac1,600, plus the \u20ac350 monthly bonus.<\/span>\u00a0<\/span><\/p>\n

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                            • Permanent contract<\/span><\/b> after a 1-month probation period<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                              • You accrue<\/span>1.9 paid holidays<\/span><\/b> per month<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                • Opportunities for <\/span>growth and professional development<\/span><\/b>\u00a0<\/span><\/li>\n<\/ul>\n
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                                  • A <\/span>diverse, supportive, and collaborative team environment<\/span><\/b>\u00a0<\/span><\/li>\n<\/ul>\n
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                                    • Unlimited coffee and fresh fruit<\/span><\/b> on office days for an energy boost<\/span>\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                      • A <\/span>diverse, friendly, and collaborative team culture<\/span><\/b>\u00a0<\/span><\/li>\n<\/ul>\n
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                                        • Tax free benefits<\/span><\/b> (restaurant\/Transport\/Day Care)<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
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                                          • Access to a <\/span>mental health and well-being support app<\/span><\/b>\u00a0<\/span><\/li>\n<\/ul>\n
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                                            • Free online Spanish lessons<\/span><\/b> outside working hours<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

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                                              If these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together.\u202f<\/span>\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

                                              [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

                                              Are you ready to be the friendly and persuasive voice that connects customers with solutions they truly need? We are looking for exceptional Telesales Agent to join our telesales team and help us deliver outstanding experiences to our clients.<\/p>\n","protected":false},"author":2,"featured_media":1757,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-4375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-spain"],"_links":{"self":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/4375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/comments?post=4375"}],"version-history":[{"count":4,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/4375\/revisions"}],"predecessor-version":[{"id":5084,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/posts\/4375\/revisions\/5084"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media\/1757"}],"wp:attachment":[{"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/media?parent=4375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/categories?post=4375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newcocoms.com\/nl\/wp-json\/wp\/v2\/tags?post=4375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}