At NewCo Communications, protecting information is a responsibility we take seriously. In an industry where trust is essential, safeguarding data helps us protect our clients, their customers, our employees, and our business. Information security is not just a technical requirement—it is part of our culture. That's why we continuously invest in employee education, awareness, and internationally recognized security standards to ensure data is handled safely and responsibly across the organization.

Building a Strong Security Culture

One of the most effective ways to protect information is through education. At NewCo Communications, we place a strong focus on helping employees understand security risks and best practices in their daily work. Leading the way is Gee, our security mascot, who helps make information security engaging and accessible for everyone. Each month, Gee shares internal educational videos covering important topics such as:
  • Data protection best practices
  • Protecting customer information
  • Safeguarding personal data
  • Responsible use of AI
  • Online security awareness
  • Emerging security threats and trends
These regular initiatives help keep security top of mind throughout the year.

Learning Through NewCo University

Through NewCo University, employees have access to a range of training programs designed to strengthen their knowledge and awareness of information security. Key training courses include:
  • Security and Data Protection Awareness
  • AI Essentials
  • Online Security
  • Spot the Phish
These programs provide practical guidance that helps employees identify risks, prevent security incidents, and handle information responsibly in a rapidly changing digital environment.

Maintaining International Standards

Our commitment to information security extends beyond internal training. NewCo Communications undergoes rigorous annual recertifications to ensure compliance with internationally recognized standards and industry requirements. These certifications include:
  • ISO 27001 – Information Security Management
  • ISO 27701 – Privacy Information Management
  • ISO 18295 – Contact Centre Quality Standards
  • PCI DSS – Payment Card Industry Data Security Standard
By maintaining these certifications, we demonstrate our ongoing commitment to protecting sensitive information and delivering secure, high-quality services to our clients.

Security Is Everyone's Responsibility

At NewCo Communications, security is more than a compliance requirement—it's a shared responsibility. Through continuous learning, employee engagement, and adherence to internationally recognized standards, we work every day to create a secure environment for our clients, colleagues, and partners. As technology continues to evolve, so does our commitment to staying informed, prepared, and resilient.