This week, NewCo Communications celebrated a spectacular evening at the European Contact Centre & Customer Service Awards (ECCCSA) in London.

As finalists alongside our esteemed partner, LEBARA Germany, we proudly showcased our unwavering commitment to excellence in customer service. While the top honor eluded us this time, the acknowledgment as finalists among industry leaders stands as a testament to our dedication and innovation in the field.

Our business case emphasized our commitment to delivering exceptional customer service to LEBARA Germany’s clients. The spotlight on our performance was a proud moment, highlighting the hard work and day-to-day dedication of our teams. They are the true champions deserving of a golden award!

A heartfelt congratulations to the winners who excelled in their respective categories! NewCo Communications extends its admiration to all participants for their outstanding contributions and thanks the European Contact Centre & Customer Service Awards (ECCCSA) for providing a prestigious platform to showcase industry best practices.

Although this year’s victory eluded us, the recognition as finalists has inspired us to continuously push boundaries, innovate, and strive for excellence in customer service.

We express our gratitude to the ECCCSA for the invaluable opportunity to connect with industry peers, share insights, and celebrate the collective achievements of the contact center and customer service community.