Controller / Accountant (Nederlands) - BARCELONA

Beschrijving:

Heb jij een opleiding accountancy/fiscaliteit gehad, en misschien zelfs al enkele jaren werkervaring als boekhouder in een accountancy kantoor? Woon je al in Spanje of heb je zin om te werken onder de Spaanse zon, maar wel in het Nederlands? Dan zijn wij naar jou op zoek.

Wij zijn voor bas, een jong groeiend bedrijf, op zoek naar iemand met boekhoudervaring die het werk van ons team kan controleren, en hen kan ondersteunen in het verbeteren van hun werk.

Vereisten:

  • Je bent Nederlandstalig/Vlaamstalig
  • Je hebt een BA of MA accountancy/fiscaliteit en hebt al enkele jaren werkervaring als boekhouder opgebouwd in een boekhoud-/ of accountancy kantoor.
  • Jouw leergierigheid, teamspirit en initiatief drijven je ertoe continu op zoek te gaan naar verbetering en groei.
  • Je bent nauwgezet en detailgericht en je vindt met gemak afwijkingen in data.
  • Naast het administratieve aspect haal je ook energie uit het samenwerken en ondersteunen van je team.

Voordelen:

  • Een vast contract van onbepaalde tijd in Barcelona of Valencia
  • Een marktconform salarispakket
  • Mogelijkheid om deel uit te maken van een groeiend team en een groeiend bedrijf
  • Flexibele werkuren, met mogelijkheid tot thuiswerken
  • Reële doorgroeimogelijkheden
  • Gratis Spaanse lessen (1 keer per week)

 

Voor meer info: jobs.bcn@newcogroup.com

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Cash Collector (Nederlands & Frans) - BARCELONA

Beschrijving:

Voor de marktleider in Europa op vlak van betaalautomaten zijn we op zoek naar een Cash Collector met sterke communicatieskills.

Jouw financiële kennis zet je in voor Cash Collecting bij grote bedrijven. Enerzijds analyseer je de financiële situatie van deze bedrijven m.b.v. verschillende systemen. Anderzijds sta je communicatief sterk in je schoenen en weet je deze analyse op een vlotte manier te bespreken met de klant waarbij je aandacht besteedt aan het uitbouwen van een vertrouwensrelatie.

Vereisten:

Het is voor deze rol van belang dat je een financiële achtergrond hebt, ervaring als Collector is uiteraard een grote plus. Aangezien jouw klanten ook zullen bestaan uit internationale bedrijven, dien je vlot 3-talig (NL, FR, ENG) te zijn. Je houdt van georganiseerd werk, beschikt over een sterk analytisch vermogen en bent steeds klantgericht.

Jouw opleidingstraject zal bestaan uit een individuele on the job training.

Voordelen:

  • Betaalde training
  • Belastingvrije voordelen zoals ticket restaurant, openbaar vervoer, zorgverzekering & kinderopvang
  • 3 bedrijfsevenementen per jaar (pre-Covid)
  • Gratis fruit op kantoor
  • Gratis Spaanse lessen
  • Goed bereikbaar kantoor in Barcelona (wijk Poblenou)
  • Een unieke, leuke, vriendelijke en mensgerichte werkomgeving
  • Open sfeer waarin suggesties en ideeën van medewerkers worden gehoord

 

Voor meer info: jobs.bcn@newcogroup.com

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Customer Service Agent (Norwegian)- BARCELONA

Description

Do you have strong communication skills (Norwegian + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

  • Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
  • Assisting customers with installations and new settings of their terminals
  • Troubleshooting reported issues
  • Maintaining a good customer relationship

Requirements

What we are looking for:

  • Strong communication/social skills
  • Positive attitude towards changes
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Excellent level of English (written and spoken)
  • Native level Norwegian (written and spoken)
  • Tech-savvy: ability to work with different IT systems and programs
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Customer Service / Tech support experience is a plus, but not a must

Benefits

What’s on offer:

  • Competitive salary  with paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment with an open atmosphere
  • Growth opportunities

For applications or more info: jobs.bcn@newcogroup.com

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 


Technical Support Agent - Dutch / French - BARCELONA

Description

Do you have a technical background / interest? Are you fluent in French or Dutch (+ English) and would you like to work in the e- payments industry, providing B2B technical support in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Benelux Tech Support team in sunny Barcelona!

As a Technical Support Agent, your responsibilities include:

  • Handling first line inbound technical support requests by phone, e-mail and tickets (B2B)
  • Assisting new customers (merchants) with technical set-up of their account
  • Troubleshooting and investigating technical issues (e.g., technical set up of accounts, transaction statuses and errors, technical parameters, payment pages, errors related to product integrations)
  • Ensuring continuity of the merchant business by responding quickly and correctly
  • Providing additional product information
  • Maintaining a strong customer relationship

Requirements

  • Strong technical skills
  • Analytical mindset
  • Strong communicator (both verbally and written)
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success


What you also need:

  • Excellent level of English (written and spoken)
  • Native level of French or Dutch (written and spoken)
  • 1-2 years of work experience in technical support / customer service in a technical environment
  • Tech-savvy: familiar with HTML, SQL, logs, Java, webdesign, coding, programming, etc.
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • A technical degree and experience in e-payments / e-commerce / a financial institution are a plus

Benefits

  • Competitive salary with paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment with an open atmosphere
  • Growth opportunities

For applications or more info: jobs.bcn@newcogroup.com

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Happy Holidays, from all 943 of us at NewCo Communications!

After another challenging year coming to its end we wish all of our clients and partners, from all 943 of us at NCC Casablanca, NCC Barcelona and NCC Valencia, ✨Happy Holidays✨ & all our best wishes for a wonderful 2022!! 🍾

 


Customer Service Agent - Finnish / Danish/Swedish - BARCELONA

Description

Do you have strong communication skills (Finnish / Danish / Swedish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

  • Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
  • Assisting customers with installations and new settings of their terminals
  • Troubleshooting reported issues
  • Maintaining a good customer relationship

Requirements

What we are looking for:

  • Strong communication/social skills
  • Positive attitude towards changes
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Excellent level of English (written and spoken)
  • Native level Finnish or Danish (written and spoken)
  • Tech-savvy: ability to work with different IT systems and programs
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Customer Service / Tech support experience is a plus, but not a must

Benefits

What’s on offer:

  • Competitive salary  with paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment with an open atmosphere
  • Growth opportunities

For applications or more info: jobs.bcn@newcogroup.com

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or disability status.


Customer Service Team Leader (Dutch speaking) - BARCELONA

Are you a strong communicator, passionate about people and experienced within a call center environment? Would you like to work with an international team, based in sunny Barcelona? Are you focused on customer experience and delivering qualitative services? This is your chance, because NCC Barcelona is looking for go-getters to guide and develop a team of Customer Service Agents for a growing activity within the financial sector!

As Customer Service Team Leader, your responsibilities include:

  • Managing your project in terms of staffing, quality, and employee satisfaction
  • Quality optimization through check-ins, one-on-ones and coaching
  • Reaching Service Level Agreements and KPI’s in accordance with client agreements
  • Collecting information and building report on operational and quality performance for Senior Management on a regular basis
  • Planning and organizing work through peaks and lows, anticipating obstacles
  • Develop and support the team of Agents in terms of knowledge and tools to reach team objectives
  • Ensure a good working atmosphere
  • Maintain structural communication with HR and senior management in relation to employee needs, absences and on-boarding/exit procedures.

What we are looking for:

  • Good communicator
  • Strong analytical skills
  • Concern for quality and accuracy
  • Result-oriented approach
  • The ability to consolidate input from both the team and the partner
  • Pro-active attitude
  • A people-first approach with the ability to guide and coach agents

What you need:

  • Dutch speaking
  • Good level of English
  • Bachelor’s degree or equal through experience
  • At least 2 years’ experience in an operational customer service environment
  • The ability to manage teams in a fast-changing environment
  • Relevant experience in a Team Leader role (preferably in a call center environment) is a must

What’s on offer:

  • Competitive fixed salary (with the possibility to earn a performance based bonus)
  • Tax-free benefits including food, transport, gym, insurance & childcare
  • Several company events per year
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A unique, fun, friendly and people-focused work environment
  • Open atmosphere in which employee suggestions and ideas are heard

For applications or more info: jobs.bcn@newcogroup.com

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Nederlandstalige Technische Klantendienstmedewerker - CASABLANCA

We zijn op zoek naar Nederlandstalig talent om ons huidig team te komen versterken.
Als klantendienstmedewerker sta je in voor de technische ondersteuning van betaalterminals van handelaren.
Deze klant uit de financiële sector biedt ook reële doorgroeimogelijkheden.

De geschikte kandidaat:

  • spreekt en schrijft foutloos Nederlands en heeft een goede kennis van het Engels
  • is stressbestendig
  • heeft goede communicatieve vaardigheden
  • stelt zich flexibel op
  • heeft reeds ervaring in een professionele omgeving
  • draagt stipheid hoog in het vaandel
  • ervaring in een callcenter is een pro, maar geen must

Wij bieden:

  • een vast contract van onbepaalde duur
  • zorgverzekering en pensioensparen
  • leuke uitstapjes en incentives
  • een baan in het hartje van Casablanca, in een gezellige groep van andere Nederlandstaligen
  • competitief salaris
  • reële doorgroeimogelijkheden
  • extra financiële voordelen
  • housing bonus

Wil je solliciteren of alvast kennismaken met het bedrijf dan nodig ik je uit om contact op te nemen:
jobs.casablanca@newcocoms.com

 

NOTE: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


NewCo Communications renews PCI DSS Certification

NewCo Communications is pleased to announce that as of November 2021, it has renewed its PCI DSS certification.

The Payment Card Industry Data Security Standard (PCI DSS) certification is the most rigorous industry-recognized payment-card security standard available globally and is developed to enhance cardholder data security and to obtain the broad adoption of consistent data security measures.

To renew this certification, NewCo Communications recently underwent a stringent audit by an independent Qualified Security Assessor (QSA), to ensure that it meets industry best practices and security controls required to keep credit card data and other sensitive information safe and secure during transmission, processing and storage.

This recognition is the result of the effort and determination of the whole team that went into obtaining this crucial certification.

Protecting our partners’ payment card data is our priority, and being PCI DSS certified is the proof of that!

 

 


Sales Representative (French) - BARCELONA

Avez-vous d’excellentes compétences en communication (français natif) et toujours rêvé de développer vos compétences commerciales dans un environnement international en étant en contact avec des clients francophones? C’est votre chance, car nous recherchons des passionnés pour renforcer notre équipe de vente sous le beau soleil de Barcelone !

En tant que Sales Representative, vos responsabilités incluent :
/ Contacter des clients existants et/ou prospects par téléphone avec différentes offres à la clé (B2B - upselling - cross-selling).
/ Vendre des produits/services en utilisant des arguments solides.
/ Analyser et comprendre les besoins du client pour lui proposer l’offre la plus adaptée.
/ Atteindre vos objectifs de vente dans les délais convenus.
/ Se tenir activement au courant des meilleures approches commerciales
/ Se perfectionner continuellement avec l’aide de l’équipe de vente et du management.

Vos atouts

/ Excellentes compétences en communication, vente et négociation.
/ Un goût prononcé pour le challenge et le dépassement de soi.
/ Positif et Persévérant
/ Approche orientée résultat et chiffre.
/ Attitude respectueuse et positive envers les clients
/ Capacité à vous exprimer de manière cohérente et concise
/ Ouvert à la critique constructive dans l’optique de s’améliorer
/ Esprit d’équipe

Ce dont vous avez besoin

/ Français natif
/ Bon niveau d’anglais
/ Excellentes connaissances informatiques de base requises
/ Expérience dans la vente par téléphone est un plus, mais pas indispensable

Offre

/ Salaire fixe + bonus par vente réalisée.
/ Pas de plafond pour les bonus vente.
/ Formation payée
/ Avantages fiscaux, qui incluent ticket restaurant, transport, gymnase, assurance et garde d’enfants
/ Plusieurs événements d’entreprise par an
/ Fruits et eau offerts au bureau
/ Cours d’espagnol gratuits
/ Bureau facilement accessible à Barcelone (quartier Poblenou)
/ Un environnement de travail amusant, convivial et axé sur les personnes
/ Opportunités de croissance

 

Pour plus d’informations: jobs.bcn@newcogroup.com

 

NOTE: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.