Customer Service Advisor (Danish)- BARCELONA

Description

Do you have strong communication skills (Danish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

  • Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
  • Assisting customers with installations and new settings of their terminals
  • Troubleshooting reported issues
  • Maintaining a good customer relationship

Requirements

What we are looking for:

  • Strong communication/social skills
  • Positive attitude towards changes
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Excellent level of English (written and spoken)
  • Native level Danish (written and spoken)
  • Tech-savvy: ability to work with different IT systems and programs
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Customer Service / Tech support experience is a plus, but not a must

Benefits

What’s on offer:

  • Competitive salary  with paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment with an open atmosphere
  • Growth opportunities

For applications click here

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 


Customer Service Advisor (Swedish)- BARCELONA

Description

Do you have strong communication skills (Swedish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

  • Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
  • Assisting customers with installations and new settings of their terminals
  • Troubleshooting reported issues
  • Maintaining a good customer relationship

Requirements

What we are looking for:

  • Strong communication/social skills
  • Positive attitude towards changes
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Excellent level of English (written and spoken)
  • Native level Swedish (written and spoken)
  • Tech-savvy: ability to work with different IT systems and programs
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Customer Service / Tech support experience is a plus, but not a must

Benefits

What’s on offer:

  • Competitive salary  with paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment with an open atmosphere
  • Growth opportunities

For applications click here

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 


Customer Service Advisor (Finnish)- BARCELONA

Description

Do you have strong communication skills (Finnish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

  • Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
  • Assisting customers with installations and new settings of their terminals
  • Troubleshooting reported issues
  • Maintaining a good customer relationship

Requirements

What we are looking for:

  • Strong communication/social skills
  • Positive attitude towards changes
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Excellent level of English (written and spoken)
  • Native level Finnish (written and spoken)
  • Tech-savvy: ability to work with different IT systems and programs
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Customer Service / Tech support experience is a plus, but not a must

Benefits

What’s on offer:

  • Competitive salary  with paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment with an open atmosphere
  • Growth opportunities

For applications click here

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 


Customer Service Advisor (Norwegian)- BARCELONA

Description

Do you have strong communication skills (Norwegian + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

  • Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
  • Assisting customers with installations and new settings of their terminals
  • Troubleshooting reported issues
  • Maintaining a good customer relationship

Requirements

What we are looking for:

  • Strong communication/social skills
  • Positive attitude towards changes
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Excellent level of English (written and spoken)
  • Native level Norwegian (written and spoken)
  • Tech-savvy: ability to work with different IT systems and programs
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Customer Service / Tech support experience is a plus, but not a must

Benefits

What’s on offer:

  • Competitive salary  with paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment with an open atmosphere
  • Growth opportunities

For applications click here

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 


Customer Service Advisor (Dutch / Flemish) - VALENCIA

Do you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing area of Valencia (part-time as well as full-time)!

As a Customer Service Agent, your responsibilities include:

  • Assisting customers with various challenges by phone or e-mail (B2C)
  • Giving advice and providing solutions
  • Maintaining a good customer relationship
  • Making sure that all issues are solved and documented

Requirements

  • Strong communication skills and empathy
  • Discipline, accuracy and reliability
  • Respectful and positive attitude towards customers
  • Solution-oriented approach
  • Patience
  • Ability to express yourself in a coherent and concise manner
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Native level of Dutch or Flemish
  • Good level of English
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Basic computer skills are required
  • Call center experience is a plus, but not a must

Benefits

  • Fixed salary plus the possibility to earn a bonus up to €3000 / year
  • Paid training
  • Tax-free benefits including food, transport, insurance & childcare
  • Several company events per year
  • Free Spanish language classes
  • A fun, friendly and people-focused work environment
  • Open atmosphere in which employee suggestions and ideas are heard
  • Growth opportunities

 

For applications click here

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Controller / Boekhouder (Nederlandstalig) - REMOTE IN MAROKKO

Beschrijving:

Heb jij een opleiding accountancy/fiscaliteit gehad, en misschien zelfs al enkele jaren werkervaring als boekhouder in een accountancy kantoor? Woon je al in Marokko of heb je zin om te werken onder de Marokkaanse zon, maar wel in het Nederlands? Dan zijn wij naar jou op zoek.

Wij zijn voor bas, een jong groeiend bedrijf, op zoek naar iemand met boekhoudervaring die het werk van ons team kan controleren, en hen kan ondersteunen in het verbeteren van hun werk.

Vereisten:

  • Je bent Nederlandstalig/Vlaamstalig
  • Je hebt een BA of MA accountancy/fiscaliteit of hebt al enkele jaren werkervaring als boekhouder opgebouwd in een boekhoud-/ of accountancy kantoor.
  • Jouw leergierigheid, teamspirit en initiatief drijven je ertoe continu op zoek te gaan naar verbetering en groei.
  • Je bent nauwgezet en detailgericht en je vindt met gemak afwijkingen in data.
  • Naast het administratieve aspect haal je ook energie uit het samenwerken en ondersteunen van je team.

Voordelen:

  • Een vast contract van onbepaalde tijd in Marokko
  • Een marktconform salarispakket
  • Mogelijkheid om deel uit te maken van een groeiend team en een groeiend bedrijf
  • Flexibele werkuren, met remote werk
  • Reële doorgroeimogelijkheden
  • Aanvullende AXA-verzekering

 

Voor meer infojobs.casablanca@newcogroup.com

 

NOTE: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


Sales Representative (French) - BARCELONA

Avez-vous d’excellentes compétences en communication (français natif) et toujours rêvé de développer vos compétences commerciales dans un environnement international en étant en contact avec des clients francophones? C’est votre chance, car nous recherchons des passionnés pour renforcer notre équipe de vente sous le beau soleil de Barcelone !

En tant que Sales Representative, vos responsabilités incluent :

  • Contacter des clients existants et/ou prospects par téléphone avec différentes offres à la clé (B2B - upselling - cross-selling).
  • Vendre des produits/services en utilisant des arguments solides.
  • Analyser et comprendre les besoins du client pour lui proposer l’offre la plus adaptée.
  • Atteindre vos objectifs de vente dans les délais convenus.
  • Se tenir activement au courant des meilleures approches commerciales
  • Se perfectionner continuellement avec l’aide de l’équipe de vente et du management.

Vos atouts

  • Excellentes compétences en communication, vente et négociation.
  • Un goût prononcé pour le challenge et le dépassement de soi.
  • Positif et Persévérant
  • Approche orientée résultat et chiffre.
  • Attitude respectueuse et positive envers les clients
  • Capacité à vous exprimer de manière cohérente et concise
  • Ouvert à la critique constructive dans l’optique de s’améliorer
  • Esprit d’équipe

Ce dont vous avez besoin

  • Français natif
  • Bon niveau d’anglais
  • Excellentes connaissances informatiques de base requises
  • Expérience dans la vente par téléphone est un plus, mais pas indispensable

Offre

  • Salaire fixe + bonus par vente réalisée.
  • Pas de plafond pour les bonus vente.
  • Formation payée
  • Avantages fiscaux, qui incluent ticket restaurant, transport, assurance et garde d’enfants
  • Plusieurs événements d’entreprise par an
  •  Fruits et eau offerts au bureau
  • Cours d’espagnol gratuits
  • Bureau facilement accessible à Barcelone (quartier Poblenou)
  • Un environnement de travail amusant, convivial et axé sur les personnes
  • Opportunités de croissance

 

Pour plus postuler, cliquez ici

 

NOTE: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Chargés de clientèle - Francophones - CASABLANCA

Descriptif du poste

Dans le cadre de notre dynamique et de la très forte croissance que nous vivons, nous recherchons des :
Nous recrutons 10 Conseillers Clients H/F Bilingues (Français/Anglais) pour une activité en réception d'appels au profit d’un de nos prestigieux clients (spécialiste des paiements électroniques). Les candidats ont pour mission d’informer, de renseigner et de conseiller la clientèle.

Profil Recherché

Profil demandé :
• Une attitude professionnelle et disciplinée.
• Un excellent niveau oral et écrit en Français et Anglais
• Une bonne communication à l’orale et à l’écrit
• Les compétences de base en informatique
• Une gestion des clients avec empathie et écoute active
• Une première expérience réussie en service technique

Avantages sociaux et autres

Nous vous offrons:
• Un environnement de travail stable et fiable avec un management international.
• Une culture ouverte et professionnelle avec des opportunités de développement personnel.
• Des défis quotidiens intéressants pour développer votre talent et vos connaissances.
• Une formation interne, du coaching et un soutien intensif de la part d'un superviseur.
• Salaire Très attrayant (fixe + variable) avec des objectifs atteignables.
• Bonnes conditions de travail

Amplitude horaire

de 7H à 23H

Salaire Net + primes

Salaires variant entre 4000 et 5000 DH plus prime de rendement de 1500 DH

 

Pour plus d’informations: jobs.casablanca@newcocoms.com

 

NOTE: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


NCC Casablanca cauta vorbitori de limba Romana - CASABLANCA

Ti-ar placea sa locuiesti si sa lucrezi in Casablanca?
Ti-e usor sa interactuezi cu alte persoane?
Ai un talent sa vorbesti cu clienti si sa gestionezi?

Nu cauta mai departe! Alaturate familiei NNC

Suntem un centru de atentie la client in crestere, suntem ca o familie si putem sa iti oferim un loc de munca stabil, un salariu bun plus bonusuri atractiva.
Ca si agent de atentie la client , o sa raspunzi la intrebbari diferite in legatura cu serviciyl oferit de firma de telecomunicatii.

Canditatul trebuie sa:
/ Vorbeasca si sa scrie romaneste perfect
/ Rezista la stres
/ Mari abilitati de comunicare
/ Este flexibil
/ Are experienta( mica) intr-un mediu profesional
/ Este punctuala
/ Experienta anterioara intr-un call center este un plus dar un imprescindibil
/ Oferim trainning si coaching (cursuri pentru cei fara experienta)

Firma ofera:

/ Contract de lucru
/ Salariu atractiv
/ Oportunitati de avansare
/ Excursii
/ Si un in ultimul rind privilegiul de a va folosii abilitatile lingvistice in minunatul Maroc

Vino sa lucrezi cu o echipa tanara si dinamica!!!

Contacteaza-ne : jobs.casablanca@newcocoms.com

 

NOTE: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


NewCo Communications' statement on Human Rights

Human rights statement

Introduction 

As a new signatory of the United Nations Global Compact, NewCo Communciations respects and supports human rights throughout its operations and business activities and is committed to avoid complicity in human rights abuse. Our commitment is also expressed in the behaviors that we promote in our Code of Ethics, Equal Opportunity Policy and Supplier Policy.  Our business operations are governed by processes and procedures aimed at guaranteeing the respect of human rights. As of 2023, we will communicate transparently on our progress in promoting human rights in our UN Global Compact  Report.

Human Rights & Employees

Employees are our first asset. Therefore, NewCo Communications complies with all national laws and promotes human rights throughout its operations. No form of harassment, discrimination or favoritism is tolerated and there is a grievance mechanism in place to investigate on any potential abuse. NewCo Communications strives to create the best possible working environment for its employees and has a Health & Safety policy in place aiming at managing occupational health and safety hazards.

Child Labor and Forced Labor

NewCo Communications condemns any form of child and forced labor. We uphold an environment where work is voluntary and employees are free to terminate their employment.