Stage pré-embauche chargé(e) de communication - CASABLANCA

Descriptif du poste

Le chargé de communication assure, dans le cadre de ses fonctions, toutes les missions de communication incluant la création de support de communication, la veille technologique sur les social medias. Par ailleurs, il lui incombe de proposer et/ou de participer à l’élaboration du planning des events internes. Il est également responsable du déroulement desdits événements.

Profil Recherché

  • Diplôme en infographie
  • Créativité
  • Bon relationnel
  • Maîtrise des outils en relation avec ses attributs (Photoshop, illustrator, etc.)

Avantages sociaux et autres

Stage pré-embauche

Amplitude horaire

de 8H à 19H

Pour plus d’informations: jobs.casablanca@newcocoms.com


Nederlandstalige Technische Klantendienstmedewerker - CASABLANCA

We zijn op zoek naar Nederlandstalig talent om ons huidig team te komen versterken.
Als klantendienstmedewerker sta je in voor de technische ondersteuning van betaalterminals van handelaren.
Deze klant uit de financiële sector biedt ook reële doorgroeimogelijkheden.

De geschikte kandidaat:

  • spreekt en schrijft foutloos Nederlands en heeft een goede kennis van het Engels
  • is stressbestendig
  • heeft goede communicatieve vaardigheden
  • stelt zich flexibel op
  • heeft reeds ervaring in een professionele omgeving
  • draagt stipheid hoog in het vaandel
  • ervaring in een callcenter is een pro, maar geen must

Wij bieden:

  • een vast contract van onbepaalde duur
  • zorgverzekering en pensioensparen
  • leuke uitstapjes en incentives
  • een baan in het hartje van Casablanca, in een gezellige groep van andere Nederlandstaligen
  • competitief salaris
  • reële doorgroeimogelijkheden
  • extra financiële voordelen
  • housing bonus

Wil je solliciteren of alvast kennismaken met het bedrijf dan nodig ik je uit om contact op te nemen:
jobs.casablanca@newcocoms.com


Nederlandstalige Administratieve Klantendienstmedewerker - CASABLANCA

Ben je Nederlandstalig en wil je graag voor langere tijd in het bruisende Casablanca vertoeven? Dan willen we je graag ontmoeten!

Voor ons kantoor in Casablanca zijn we op zoek naar Nederlandstalige administratieve klantendienstmedewerkers. Als klantendienstmedewerker zal je administratieve ondersteuning bieden mbt contracten en facturen van handelaren.

De geschikte kandidaat:

  • spreekt perfect Nederlands
  • heeft een goede kennis van het Engels
  • is stressbestendig
  • draagt stiptheid hoog in het vaandel
  • stelt zich flexibel en professioneel op
  • heeft reeds ervaring in een professionele omgeving
  • ervaring in een callcenter is een pro, maar geen must

 

Wij bieden:

  • een vast contract
  • zorgverzekering en pensioensparen
  • leuke uitstapjes en incentives
  • eigen voetbalteams, met vriendschappelijke wedstrijden elke woensdag
  • een baan in het hartje van Casablanca in een gezellige groep van andere Nederlandstaligen
  • competitief salaris
  • reële doorgroeimogelijkheden
  • extra financiële voordelen bij onze bank
    housing bonus
  • betaalde opleidingen

 

Wil je solliciteren of alvast kennismaken met het bedrijf dan nodig ik je uit om contact op te nemen:
jobs.casablanca@newcocoms.com


Chargés de clientèle Bilingues Français/ Anglais - CASABLANCA

Descriptif du poste

Dans le cadre de notre dynamique et de la très forte croissance que nous vivons, nous recherchons des :
Nous recrutons 10 Conseillers Clients H/F Bilingues (Français/Anglais) pour une activité en réception d'appels au profit d’un de nos prestigieux clients (spécialiste des paiements électroniques). Les candidats ont pour mission d’informer, de renseigner et de conseiller la clientèle.

Profil Recherché

Profil demandé :
• Une attitude professionnelle et disciplinée.
• Un excellent niveau oral et écrit en Français et Anglais
• Une bonne communication à l’orale et à l’écrit
• Les compétences de base en informatique
• Une gestion des clients avec empathie et écoute active
• Une première expérience réussie en service technique

Avantages sociaux et autres

Nous vous offrons:
• Un environnement de travail stable et fiable avec un management international.
• Une culture ouverte et professionnelle avec des opportunités de développement personnel.
• Des défis quotidiens intéressants pour développer votre talent et vos connaissances.
• Une formation interne, du coaching et un soutien intensif de la part d'un superviseur.
• Salaire Très attrayant (fixe + variable) avec des objectifs atteignables.
• Bonnes conditions de travail

Amplitude horaire

de 7H à 23H

Salaire Net + primes

Salaires variant entre 4000 et 5000 DH plus prime de rendement de 1500 DH


NewCo Communications' 2019 Summit showed the "Future Today"

On June 13th, NewCo Communications organized its 2019 CX-Summit, “The Future Today”.

The event brought together two top speakers who shared their views on the future of the Contact Center Business and Customer Experience.

The inspiring afternoon kicked off with Anke van Oosterhout, Director Strategy & Operations @Moore Stephens Belgium, who shared her vision on the growing role of Social Media in CX and how concepts as “Social Selling” and the current “reviewing culture” is influencing the way we connect with our customers.

Rick van Esch, Chief Commercial Officer @Chatlayer put the theory into practice and gave with real-time demo’s and existing cases, a hands-on view on the powerful role Artificial Intelligence plays in the current Customer Experience funnel.

Both topics are clear examples of NewCo Communications’ vision on how the CX-future looks today.

NewCo’s CEO, Marc Ternest , was pleased to see the interest the Summit generated among the industry, and summarized by stating that “both topics gives a clear view on what NewCo Communications stands for and how we position ourselves as a platform and partner in the complex process of the Customer Experience”.

A special thanks goes out to our speakers and to CC Forum for their support

 

Have a look at what the attendees had to say: https://youtu.be/UOtzMr_RAZk


NewCo Communications celebrates 9 year partnership with Ortel Mobile

On Monday 3rd of June 2019, we celebrated the 9th anniversary of our partnership with German based Ortel Mobile GmbH. Since the very start of our operations in Casablanca, Ortel has been with us at every step along the way. This long-standing partnership, is a clear example of a business relationship that has helped both companies to grow and to become better every day!

We would like to thank Ortel Mobile for their trust, and look forward to many more years to come. Happy Birthday!

#growingtogether #happybirthday


NewCo Communications' CX-Summit 2019: The Future Today!

On Thursday, June 13th, NewCo Communications is organizing its 2019 CX-Summit: “The Future Today”!

Join us for an inspiring afternoon which will bring together 2 top guest speakers who will share their views on the importance of Social Media, and the current capabilities of Artificial Intelligence in the Customer Experience.

The experts from @Chatlayer will give you based on real-time demo’s and existing cases, a hands-on view on the powerful role Artificial Intelligence plays in the current Customer Experience funnel.

But are the bots emotional enough?  Anke van Oosterhout, Director Strategy & Operations @Moore Stephens, will share her vision on the ever present role of Social Media in CX and how that future, looks today.

Both topics are clear examples of NewCo Communication’s vision of the future, and invite everyone to join us at the beautiful venue at the Brabantse Golf in Melsbroek.

Sessions start at 15:30 and will be followed by food and drinks which will provide for an excellent networking opportunity!

So don’t hesitate and register today at www.newcocoms.com/summit
#NewCoSummit


NewCo Communications announces Certification of its internal Data Protection Officer

Earlier this year, NewCo Communications has taken another important step in their commitment to comply with GDPR.

Our internal Data Protection Officer, Sharona Van Brussel, was granted the certification by the Data Protection Institute, after undergoing an intense training programme that was led by recognized experts in the data protection and privacy field.

NewCo Communications is continuous striving to ensure the protection of all the information and personal data it holds and handles of their clients” says NewCo Communications’ Chief Client & Revenue Officer, Eddy Van de Poel. “The certification of our DPO, Sharona Van Brussel, is yet another example of our commitment to GDPR and our contentious investment in the professional development of our employees”.

NewCo’s new certified DPO, Sharona Van Brussel, is the point of contact for all GDPR related business and will monitor the company’s compliance with GDPR and all other data protection provisions.

For any additional questions concerning the GDPR, please contact our DPO on the following email address: gdpr@newcocoms.com


NewCo Communications is hiring in Barcelona, Casablanca and Valencia!

We are hiring!

Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting customers from all around the world? This is your chance, because at NewCo we are looking for enthusiasts to strengthen our Customer Service team in our offices in Barcelona, Casablanca and Valencia!

We are are currently looking for:

Barcelona:
– Customer Service Agents (Native Dutch / Flemish)
– Operations Manager (Native Dutch / Flemish)

Valencia:
– Telemarketing Agents (Native Dutch / Flemish)

Casablanca:
– Customer Service Agents (Native Dutch / Flemish)
– Telemarketing Agents (Native Dutch / Flemish)

For more information, please contact us via jobs@newcocoms.com


NewCo Communications opens new offices in Valencia

As a result of NewCo Communications’ continuous growth, we are delighted to announce the opening of our new offices in the beautiful city of Valencia in Spain.

The new Valencia office will work closely together with our current offices in Barcelona and Casablanca, and will steadily grow to become the third pillar in our European language delivery model.

“These are exciting times for NewCo and the opening of this new office marks an other milestone for our company, our employees and our clients who will all benefit from the opportunities this expansion presents,” said NewCo’s CEO Marc Ternest.

On the choice of Valencia, David Braux, General Manager of NewCo in Spain, stated that “recruiting is an essential component of a business like ours and Valencia’s strong pool of young, multilingual talent was a key factor in our decision to open our new branch here”.

Our new offices can be found at:
NCC Valencia
Edificio Europa
Av. Aragon 30 – planta 8
46021 Valencia