Planner & Field Support Medewerker
Ben jij klaar om het verschil te maken in de wereld van alarmsystemen? Wij zijn op zoek naar gedreven en klantgerichte professionals die de vriendelijke stem aan de andere kant van de lijn willen zijn en ervoor zorgen dat onze klanten zich veilig en goed geholpen voelen.
Bij NewCo Communications gaan we verder dan standaard service, we creëren uitstekende klantervaringen en willen dat jij deel uitmaakt van deze missie!
Hoofdverantwoordelijkheden:
Als Field Support Medewerker ben je verantwoordelijk voor de planning en coördinatie van onze field technicians in België. Je vormt de schakel tussen klanten, techniekers en interne teams en zorgt ervoor dat interventies efficiënt worden ingepland en opgevolgd.
Naast het beheren van de planning ondersteun je klanten bij technische vragen en probeer je, waar mogelijk, problemen op afstand op te lossen. Dankzij jouw organisatorische vaardigheden en klantgerichte aanpak zorg je voor een vlotte en professionele dienstverlening.
Taken
- Inplannen en coördineren van afspraken voor techniekers.
- Beheren en optimaliseren van de dagelijkse planning.
- Telefonisch en schriftelijk contact met klanten in het Nederlands en Frans.
- Ondersteunen van klanten bij technische vragen en storingen.
- Proberen van technische problemen op afstand op te lossen alvorens een interventie in te plannen.
- Administratieve opvolging van afspraken, interventies en klantendossiers.
- Samenwerken met verschillende interne afdelingen om een optimale klantbeleving te garanderen.
- Prioriteren van dringende interventies en zorgen voor een efficiënte resourceplanning.
Vereisten:
- Vloeiend Nederlands, zowel mondeling als schriftelijk, en een goede beheersing van Engels.
- Klantgericht, empathisch en communicatief sterk.
- Ervaring in klantenservice is een plus, maar geen vereiste.
- Je bent oplossingsgericht, stressbestendig en kunt goed multitasken.
- Comfortabel met computersystemen en softwaretoepassingen.
- Het voorleggen van een geldige Verklaring Omtrent het Gedrag (VOG) is een vereiste.
Training:
- Je start met een uitgebreide betaalde training van 2 weken.
Werktijden:
- Maandag-Vrijdag tussen 8u en 19u (Belgische Tijd).
Benefits:
- Contract van onbepaalde duur na proefperiode van 3 maanden
- Salaris op basis van een 42u/week:
- Basis salaris: 13.364 MAD
- Prestatiebonus: tot 1.432 MAD (op basis van kwaliteit, planning adherence,..)
- Een diverse en dynamische werkplek die verschillende culturen samenbrengt en een leuke en open sfeer bevordert.
- Mogelijkheden voor interne groei en loopbaanontwikkeling om je professionele reis vooruit te helpen.
- Uitgebreide training, zodat je over de kennis en middelen beschikt om uit te blinken in je functie.
- Werken in een 100% Nederlandstalige omgeving.
- AXA-verzekering vanaf de 1ste dag.
- Korting op een gymabonnement, zodat je actief en gezond kunt blijven.
- Uitgebreide ondersteuning op het gebied van geestelijke gezondheid en welzijn via Open-Up.
- Leuke incentives en beloningsprogramma’s om je inspanningen te erkennen en je gemotiveerd te houden voor geweldige resultaten.
- Gratis toegang tot een taalplatform met 24 verschillende talen.
- Doorverwijsbonus van 5000 MAD
Klaar om jouw carrière een boost te geven en deel uit te maken van een dynamisch team?
Solliciteer vandaag nog en help ons om klanten een veilige en zorgeloze ervaring te bieden!
Dutch Customer Service Agent | Barcelona | Hybrid
Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment?
If you’re looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we’d love to hear from you!
As a Dutch-speaking Customer Service Agent, you’ll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You’ll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need.
What you’ll be doing
- Deliver outstanding customer service while creating a positive customer experience.
- Handle customer enquiries via phone, email and other communication channels.
- Assist customers with account-related questions, requests and issue resolution.
- Provide accurate information and guide customers through the appropriate processes.
- Complete administrative tasks accurately and maintain detailed customer records.
- Work closely with colleagues and other departments to ensure the best possible customer experience.
- Follow internal procedures, quality standards and data security guidelines where applicable.
What we’re looking for
- Native-level Dutch (spoken and written).
- Good command of English.
- A professional working and thinking level.
- Customer service experience is an advantage, but not essential—we provide full paid training.
- Excellent communication and interpersonal skills.
- A customer-focused mindset with strong problem-solving abilities.
- Good computer skills and confidence using multiple systems.
- Ability to multitask while maintaining a high level of accuracy.
- Flexibility to work shifts, including evenings, weekends and public holidays where required.
- A positive attitude and the ability to work both independently and as part of a team.
What we offer
- Competitive gross monthly salary of €1,559.25 – €1,600 (based on a 39-hour contract).
- Monthly performance bonus of up to €200 gross.
- Permanent contract after a 1-month probation period.
- 1.9 paid holiday days accrued per month.
- Hybrid working model.
- Paid training and ongoing coaching.
- Excellent internal career opportunities.
- A multicultural, supportive and friendly working environment.
- Fresh fruit and unlimited coffee on office days.
- Tax-free benefits (restaurant, transport and childcare options).
- Comprehensive mental health and wellbeing support.
- Free online Spanish lessons outside working hours.
- Fun team events and unforgettable company parties.
If you’re ready to start an exciting career with a company that genuinely values its people, we’d love to hear from you.
Please submit your resume highlighting your relevant experience and why you would be a great fit for this role.
Dutch Customer Service Agent | Valencia | Hybrid
Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced international environment?
If you’re looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we’d love to hear from you!
As a Dutch-speaking Customer Service Agent, you’ll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You’ll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need
What you’ll be doing
- Deliver outstanding customer service while creating a positive customer experience.
- Handle customer enquiries via phone, email and other communication channels.
- Assist customers with account-related questions, requests and issue resolution.
- Provide accurate information and guide customers through the appropriate processes.
- Complete administrative tasks accurately and maintain detailed customer records.
- Work closely with colleagues and other departments to ensure the best possible customer experience.
- Follow internal procedures, quality standards and data security guidelines where applicable.
What we’re looking for
- Native-level Dutch (spoken and written).
- Good command of English.
- A professional working and thinking level.
- Customer service experience is an advantage, but not essential—we provide full paid training.
- Excellent communication and interpersonal skills.
- A customer-focused mindset with strong problem-solving abilities.
- Good computer skills and confidence using multiple systems.
- Ability to multitask while maintaining a high level of accuracy.
- Flexibility to work shifts, including evenings, weekends and public holidays where required.
- A positive attitude and the ability to work both independently and as part of a team.
What we offer
- Competitive gross monthly salary of €1,559.25 – €1,600 (based on a 39-hour contract).
- Monthly performance bonus of up to €200 gross.
- Permanent contract after a 1-month probation period.
- 1.9 paid holiday days accrued per month.
- Hybrid working model.
- Paid training and ongoing coaching.
- Excellent internal career opportunities.
- A multicultural, supportive and friendly working environment.
- Fresh fruit and unlimited coffee on office days.
- Tax-free benefits (restaurant, transport and childcare options).
- Comprehensive mental health and wellbeing support.
- Free online Spanish lessons outside working hours.
- Fun team events and unforgettable company parties.
If you’re ready to start an exciting career with a company that genuinely values its people, we’d love to hear from you.
Apply today and become part of our growing international team in Valencia!
Please submit your resume highlighting your relevant experience and why you would be a great fit for this role.
FLEMISH Storage Solutions Sales Advisor- Barcelona
Do you enjoy helping people, building relationships, and finding the right solution for every customer? We’re looking for enthusiastic individuals to join our Storage Solutions Sales Team, where every conversation is about understanding customer needs and providing the best possible experience.
If you’re someone who enjoys speaking with people, has a consultative approach to sales, and thrives in a supportive, customer-focused environment, we’d love to hear from you!
In this role, you’ll complete a comprehensive training programme designed to prepare you for success while supporting customers looking for the right self-storage solution.
This isn’t cold calling or high-pressure sales. You’ll be speaking with customers who have already expressed an interest in Shurgard by requesting a quote, starting an online booking, or contacting us for more information. Your role is to guide them through their storage journey with confidence, care, and professionalis
KEY RESPONSIBILITIES
Customer Consultation:
Speak with customers who are looking for storage solutions, understand their individual needs, and recommend the most suitable storage unit and services.
Sales & Customer Support:
Follow up on warm leads, explain pricing, availability and current promotions, answer customer questions, and support customers through the booking and digital contract process.
Administration:
Maintain accurate customer information within the CRM system and ensure all interactions are recorded correctly.
Teamwork:
Work closely with the Operations Team to ensure customers enjoy a smooth move-in experience while sharing ideas, feedback and best practices with your colleagues.
REQUIREMENTS
What are we looking for?
- Excellent communication skills and a genuine passion for helping customers.
- Previous experience in sales, customer service or another customer-facing role is an advantage.
- A consultative approach with the ability to build trust and create positive customer experiences.
- Strong organisational skills with excellent attention to detail.
- Comfortable using computer systems, CRM platforms and various software applications.
- Motivated to achieve results while always putting the customer first.
- Flexible to work shifts across the project’s operating hours, including weekends and public holidays.
OFFER
What we offer?
- Base salary: €1,600 gross per month (based on a 39-hour contract)
- You accrue 1.9 paid holidays per month
- Training bonus: €100 gross during the training period (based on planning adherence and successful training certification)
- After training: Attractive sales commission model based on conversion and quality performance
- Permanent contract after a 1-month probation period
- Hybrid working model: After 3 months of office-based onboarding, work up to 3 days per week from home (subject to performance requirements)
- Opportunities for growth and professional development
- A diverse, supportive and collaborative team environment
- Unlimited coffee and fresh fruit on office days
- Tax-free benefits (Restaurant / Transport / Day Care)
- Access to a mental health and well-being support app
- Free online Spanish lessons outside working hours
Working hours:
- Monday to Friday: 08:00–20:00
- Saturday and Sunday: 09:00–18:00
- Your schedule will be distributed across five working days within these operating hours.
- The project operates 365 days per year, including public holidays. Bank holidays are scheduled using Sunday opening hours (09:00–18:00).
If you’re looking for a role where you can genuinely help customers while developing your sales career in a supportive international environment, we’d love to hear from you! Join our team and become part of a company that values collaboration, development, and delivering outstanding customer experiences every day.
Please submit your resume highlighting your relevant experience and why you would be a great fit for this role.
Customer Service- Swedish Market - BARCELONA
Calling all Customer Service Representatives! We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission.
If you are a Swedish speaker, have a passion for providing outstanding customer service, thrive in a dynamic work environment, and genuinely enjoy connecting with people, this opportunity is for you! Join us in embracing the best of both worlds with our innovative hybrid working model!
In this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry.
You will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space.
The responsibilities:
- Communication: Connect with B2B customers via phone and email, providing service-oriented solutions.
- Administration: Keep things organized by handling admin tasks and following up on questions and requests.
- Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.
Your profile:
- Native-level proficiency in Swedish (both spoken and written) and a good command of the English language.
- A high school diploma or equivalent qualification is necessary.
- Previous customer service experience is a bonus but not a deal-breaker.
- Your communication skills should be on point for confidently interacting with customers.
- You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
- Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.
- Comfortable using computer systems and various software applications.
- Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.
What we offer:
- Base salary: €1,559.25 gross per month (based on a 39-hour contract)
- Monthly bonus:
❖ €200 gross per month (based on planning adherence & quality).
❖ After 6 months, the bonus increases to 300 per month with new targets.
❖ After 12 months, the bonus goes up to €350 per month with additional targets.
❖ After 18 months, the base salary increases to €1,600, plus the €350 monthly bonus.
- Permanent contract after a 1-month probation period
- You accrue1.9 paid holidays per month
- Opportunities for growth and professional development
- A diverse, supportive, and collaborative team environment
- Unlimited coffee and fresh fruit on office days for an energy boost
- A diverse, friendly, and collaborative team culture
- Tax free benefits (restaurant/Transport/Day Care)
- Access to a mental health and well-being support app
- Free online Spanish lessons outside working hours
If these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together.
German Customer Service Representatives -Barcelona
Calling all Customer Service Representatives! We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission.
If you are a German speaker, have a passion for providing outstanding customer service, thrive in a dynamic work environment, and genuinely enjoy connecting with people, this opportunity is for you! Join us in embracing the best of both worlds from the comfort of your home and within our vibrant office space, with our hybrid working model!
In this role, you will dive into a comprehensive training program to get ready for top-notch client service for one of our clients in the payment industry.
Your responsibilities will include customer service tasks, such as blocking lost or stolen credit and debit cards, handling identity verification, providing solutions to queries, and analysing potentially fraudulent transactions.
The responsibilities:
- Communication: Connect with B2C customers via phone providing service-oriented solutions.
- Administration: Keep things organised by handling admin tasks and following up on questions and requests.
- Teamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.
Your profile:
- Native-level proficiency in German (both spoken and written) and a good command of the English language.
- A high school diploma or equivalent qualification is necessary.
- Previous customer service experience is a bonus but not a deal-breaker.
- Your communication skills should be on point for confidently interacting with customers.
- You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
- Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.
- Comfortable using computer systems and various software applications.
- Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.
What we offer:
- Base salary: €1,600 gross per month (based on a 39-hour contract)
- Monthly bonus: €200 gross (based on quality and adherence to schedule)
- Permanent contract after a 1-month probation period
- You accrue1.9 paid holidays per month
- Opportunities for growth and professional development
- A diverse, supportive, and collaborative team environment
- Unlimited coffee and fresh fruit on office days for an energy boost
- A diverse, friendly, and collaborative team culture
- Tax free benefits (restaurant/Transport/Day Care)
- Access to a mental health and well-being support app
- Free online Spanish lessons outside working hours
Ready to take the next step in your customer service career? Apply today!
Please submit your resume highlighting your relevant experience and why you would be a great fit for this role.
Nederlands/Vlaamse Klantenservicemedewerker – Field Services
Word jij onze nieuwe klantgerichte topper?
Ben jij enthousiast, servicegericht en op zoek naar een uitdagende baan in een dynamische werkomgeving? Dan is deze kans in Tanger perfect voor jou!
Bij ons draait klantenservice om méér dan alleen het beantwoorden van vragen – wij streven naar buitengewone klantervaringen. Daarom zoeken we gepassioneerde mensen die ons Nederlandstalige supportteam willen versterken voor een gerenommeerde Belgische klant.
Spreek jij vloeiend Nederlands, heb je een passie voor klantcontact en gedij je in een internationale omgeving? Dan is deze rol jou op het lijf geschreven!
Sluit je aan bij ons team en geniet van het beste van twee werelden met ons hybride werkmodel: werk deels vanuit huis én vanuit onze bruisende kantooromgeving.
Jouw verantwoordelijkheden:
- Klanten professioneel te woord staan via in-en outbound communicatie.
- Oplossingsgericht werken om vrangen van klanten te beantwoorden.
- Zorgvuldige administratieve en technische afhandeling van vragen en verzoeken.
- Inplannen en coördineren van afspraken voor technische interventies.
- Verstrekken van informatie over diensten en procedures.
- Oplossen van klantvragen en klachten op een professionele en efficiënte manier.
- Administratieve verwerking van klantcontacten en serviceverzoeken.
- Actief meedenken over verbeteringen in klantprocessen.
- Op afstand bijstaan van technici bij de interventies.
- Taken en afspraken dispatchen bij de technici en opvolging van de werkzaamheden.
- Opvolgen en in kaart brengen van eventuele (graaf)werken voor de installaties.
- Bijstaan van andere contact center medewerkers bij het volgen van de juiste procedures.
Jouw profiel:
- Vloeiend Nederlands (zowel mondeling als schriftelijk) en een goede beheersing van het Engels.
- Professioneel werk- en denkniveau.
- Ervaring in klantenservice is een pre, maar geen must.
- Uitstekende communicatievaardigheden en probleemoplossend denkvermogen.
- Multitasking en oog voor detail zijn jouw sterke punten.
- Je voelt je thuis in een dynamische omgeving en kunt flexibel werken (inclusief avonden, zaterdagen en feestdagen).
- Zowel zelfstandig als in teamverband presteer je optimaal.
Wat bieden wij jou?
✅ Contract van onbepaalde duur na een succesvolle proefperiode van 3 maanden.
✅ Salarispakket (op basis van 44 uur per week):
- Basissalaris: 11.000 MAD
- Prestatiebonus: tot 1.500 MAD op basis van kwaliteit, productiviteit en planning adherence
✅ Een diverse en dynamische werkplek die verschillende culturen samenbrengt en een leuke en open sfeer bevordert
✅ Mogelijkheden voor interne groei en loopbaanontwikkeling om je professionele reis vooruit te helpen.
✅ Leuke incentives en beloningsprogramma’s om je inspanningen te erkennen en je gemotiveerd te houden voor geweldige resultaten.
✅ Mogelijkheid om hybride te werken.
✅ Deelse terugbetaling van vliegticket.
✅CNSS-inschrijving vanaf de eerste werkdag.
✅ Uitgebreide privéziektekostenverzekering vanaf dag één, inclusief:
- Medische zorg
- Tandzorg
- Oogzorg
- Dekking voor jezelf, je partner en je kinderen
✅ Gratis toegang tot een online leerplatform met 24 Europese talen.
✅ Uitgebreide ondersteuning op het gebied van geestelijke gezondheid en welzijn via Open-Up.
✅ Na een inwerkperiode van minimaal één maand bestaat de mogelijkheid om van thuis uit te werken, mits de vereiste kwaliteits- en prestatienormen worden behaald.
✅ Onvergetelijke personeelsfeesten die het team samenbrengen en blijvende herinneringen creëren.
Solliciteer vandaag nog en maak deel uit van ons avontuur in Tanger.
Wij kijken ernaar uit om samen met jou geweldige klantervaringen te creëren en jouw carrière naar een hoger niveau te tillen!
Inclusiviteit staat centraal:
Wij zijn een werkgever die gelijke kansen biedt. Iedereen is welkom, ongeacht ras, kleur, religie, geslacht, seksuele geaardheid, genderidentiteit, nationale afkomst, veteranenstatus of beperking.
Nederlandstalige Technische Support Medewerker
Help ondernemers vooruit met de marktleider in betaaloplossingen.
Voor een marktleider op het gebied van betaalautomaten en betaaloplossingen zijn we op zoek naar enthousiaste Nederlandstalige Customer Support Medewerkers die ondernemers telefonisch ondersteunen bij technische en algemene vragen over hun betaalterminal.
Werk je graag klantgericht, los je graag problemen op en ben je technisch aangelegd? Dan is deze functie iets voor jou!
Jouw functie
Als Technische Support Medewerker ben jij het eerste aanspreekpunt voor ondernemers die gebruikmaken van een Worldline-betaalterminal. Je biedt professionele ondersteuning en zorgt ervoor dat klanten snel en correct geholpen worden.
Jouw verantwoordelijkheden
- Beantwoorden van inkomende klantvragen.
- Ondersteunen van klanten bij vragen over betaalterminals, transacties en uitbetalingen.
- Oplossen van technische problemen met betaaloplossingen en betaalterminals.
- Adviseren van klanten over het gebruik van Worldline-producten en -diensten.
- Registreren en documenteren van klantcontacten in het CRM-systeem.
- Escaleren van complexe technische of operationele problemen naar gespecialiseerde teams.
- Zorgen voor een uitstekende klantbeleving en hoge klanttevredenheid.
Jouw profiel
Wij zoeken collega’s die:
- Klantvriendelijk, oplossingsgericht en georganiseerd werken.
- Graag mensen helpen en geduldig kunnen omgaan met uiteenlopende situaties.
- Vlot kunnen werken met verschillende computersystemen tegelijk.
- Beschikken over uitstekende mondelinge en schriftelijke communicatieve vaardigheden in het Nederlands.
- Een goede kennis van het Engels hebben.
- Bereid zijn om in een wisselend uurrooster te werken.
Opleiding
Om je optimaal voor te bereiden op de functie voorzien wij een uitgebreid opleidingstraject:
- Een voltijdse theoretische opleiding van 2 weken op kantoor, waarin alle inhoudelijke en technische aspecten van de functie aan bod komen.
- Ongeveer 3 maanden na indiensttreding volgt een aanvullende opleiding van 2 weken op kantoor om je kennis verder uit te breiden en te verdiepen.
Werkuren
- Shiften tussen 08:00 en 22:00 uur (CET).
- Werkrooster van maandag tot en met zondag.
- Tijdens de eerste maand(en) word je nog niet ingepland voor avonddiensten.
- Je werkt gemiddeld twee weekends per maand. In ruil hiervoor krijg je een vrije dag tijdens de week.
Wat bieden wij jou?
✅ Contract van onbepaalde duur na een succesvolle proefperiode van 3 maanden.
✅Salarispakket (op basis van 44 uur per week):
- Basissalaris: 11.000 MAD
- Prestatiebonus: tot 1.500 MAD op basis van kwaliteit, productiviteit en planning adherence
✅ CNSS-inschrijving vanaf de eerste werkdag.
✅ Uitgebreide privéziektekostenverzekering vanaf dag één, inclusief:
- Medische zorg
- Tandzorg
- Oogzorg
- Dekking voor jezelf, je partner en je kinderen
✅ Gratis toegang tot een online leerplatform met 24 Europese talen.
✅ Gratis toegang tot professioneel begeleide sportlessen (Casablanca).
✅ Uitgebreide ondersteuning op het gebied van geestelijke gezondheid en welzijn via Open-Up.
✅ Na een inwerkperiode van minimaal één maand bestaat de mogelijkheid om volledig van thuis uit te werken, mits de vereiste kwaliteits- en prestatienormen worden behaald.
Om operationele redenen kan aanwezigheid op kantoor echter noodzakelijk zijn, bijvoorbeeld voor:
- Opleidingen en coaching
- Kwaliteitsopvolging
- Teamactiviteiten
- Klantbezoeken
- Andere zakelijke of operationele behoeften
Wanneer aanwezigheid op kantoor vereist is, wordt verwacht dat medewerkers hieraan gevolg geven.
Interesse?
Wil jij deel uitmaken van een internationale organisatie die ondernemers dagelijks ondersteunt bij hun betalingen? Solliciteer vandaag nog en bouw mee aan de klantbeleving van dit project!
Celebrating Pride Month at NewCo Communications
At NewCo Communications, creating an inclusive workplace where everyone feels welcomed, respected, and valued is part of who we are. That's why each year, we proudly celebrate Pride Month across our offices, recognizing the importance of diversity, inclusion, and belonging.
Showing Support and Visibility
Throughout June, our offices are decorated with Pride flags and employees are invited to collect Pride pins to wear on their lanyards, desks, or wherever they choose. These visible symbols of support help reinforce an important message: everyone is welcome here and free to be themselves.
Our commitment to inclusion is reflected in our company slogan:
Be You, With Us.
Because we believe that people do their best work when they can bring their authentic selves to the workplace every day.
Learning and Raising Awareness
Pride Month is also an opportunity to learn, reflect, and grow. Through NewCo University, our internal learning platform, employees have access to educational resources and e-learning modules focused on:
- The history and origins of Pride Month
- Understanding LGBTQ+ experiences and perspectives
- Building inclusive workplaces
- Supporting LGBTQ+ colleagues and communities
- Promoting allyship throughout the year
These learning opportunities help foster greater awareness and encourage meaningful conversations across our teams.
Inclusion Beyond June
While Pride Month provides a special moment to celebrate diversity, inclusion is a year-round commitment at NewCo Communications. We strive to create an environment where every employee feels respected, supported, and empowered to succeed, regardless of their background, identity, or orientation.
By continuing to learn from one another and embrace our differences, we strengthen our culture, our teams, and our community.
Together, we continue to build a workplace where everyone can truly Be You, With Us.
Your Voice Returns: Shaping the Future Together at NewCo Communications
At NewCo Communications, we believe that our greatest strength is our people. With more than 1.000 colleagues working across our locations in Barcelona, Valencia, Casablanca, and Tangier, every opinion, idea, and experience plays a vital role in shaping who we are and where we are headed.
That's why we're excited to announce the return of Your Voice, our annual employee engagement survey.
A Platform for Every Voice
Your Voice is more than a survey. It is an opportunity for employees across all teams and locations to share honest feedback, celebrate successes, and contribute ideas that help us continue building an even stronger workplac e.
Throughout the coming weeks, colleagues will be invited to participate and share their perspectives on topics ranging from workplace culture and collaboration to professional development and future improvements.
By creating a space where everyone can speak openly, we gain valuable insights that help us understand what we're doing well and where we can do better.
Driving Change Through Feedback
At NewCo Communications, listening is an essential part of our culture. The feedback collected through Your Voice helps guide initiatives, improve processes, and support the wellbeing and growth of our teams.
Whether it's highlighting areas for improvement, suggesting new ideas, or recognizing positive experiences, every response contributes to meaningful progress.
We believe that the best way to create a successful future is by building it together.
Making Participation Engaging
As in previous years, the Your Voice campaign will be accompanied by a series of activities designed to keep participation engaging, informative, and enjoyable. Our goal is to encourage as many colleagues as possible to take part and ensure that every voice has the opportunity to be heard.
The more perspectives we gather, the better equipped we are to create an environment where everyone can thrive.
Looking Ahead Together
As our organization continues to grow across multiple countries and cultures, employee feedback remains one of the most valuable tools for driving positive change.
Your Voice reflects our commitment to collaboration, transparency, and continuous improvement. By listening to one another, we can learn, grow, and strengthen NewCo Communications together.
Your voice matters. Speak out and drive change.
