At NewCo Communications, creating an inclusive workplace where everyone feels welcomed, respected, and valued is part of who we are. That's why each year, we proudly celebrate Pride Month across our offices, recognizing the importance of diversity, inclusion, and belonging.

Showing Support and Visibility

Throughout June, our offices are decorated with Pride flags and employees are invited to collect Pride pins to wear on their lanyards, desks, or wherever they choose. These visible symbols of support help reinforce an important message: everyone is welcome here and free to be themselves.

Our commitment to inclusion is reflected in our company slogan:

Be You, With Us.

Because we believe that people do their best work when they can bring their authentic selves to the workplace every day.

Learning and Raising Awareness

Pride Month is also an opportunity to learn, reflect, and grow. Through NewCo University, our internal learning platform, employees have access to educational resources and e-learning modules focused on:

• The history and origins of Pride Month
• Understanding LGBTQ+ experiences and perspectives
• Building inclusive workplaces
• Supporting LGBTQ+ colleagues and communities
• Promoting allyship throughout the year

These learning opportunities help foster greater awareness and encourage meaningful conversations across our teams.

Inclusion Beyond June

While Pride Month provides a special moment to celebrate diversity, inclusion is a year-round commitment at NewCo Communications. We strive to create an environment where every employee feels respected, supported, and empowered to succeed, regardless of their background, identity, or orientation.

By continuing to learn from one another and embrace our differences, we strengthen our culture, our teams, and our community.

Together, we continue to build a workplace where everyone can truly Be You, With Us.

At NewCo Communications, we believe that our greatest strength is our people. With more than 1.000 colleagues working across our locations in Barcelona, Valencia, Casablanca, and Tangier, every opinion, idea, and experience plays a vital role in shaping who we are and where we are headed.

That's why we're excited to announce the return of Your Voice, our annual employee engagement survey.

A Platform for Every Voice

Your Voice is more than a survey. It is an opportunity for employees across all teams and locations to share honest feedback, celebrate successes, and contribute ideas that help us continue building an even stronger workplac e.

Throughout the coming weeks, colleagues will be invited to participate and share their perspectives on topics ranging from workplace culture and collaboration to professional development and future improvements.

By creating a space where everyone can speak openly, we gain valuable insights that help us understand what we're doing well and where we can do better.

Driving Change Through Feedback

At NewCo Communications, listening is an essential part of our culture. The feedback collected through Your Voice helps guide initiatives, improve processes, and support the wellbeing and growth of our teams.

Whether it's highlighting areas for improvement, suggesting new ideas, or recognizing positive experiences, every response contributes to meaningful progress.

We believe that the best way to create a successful future is by building it together.

Making Participation Engaging

As in previous years, the Your Voice campaign will be accompanied by a series of activities designed to keep participation engaging, informative, and enjoyable. Our goal is to encourage as many colleagues as possible to take part and ensure that every voice has the opportunity to be heard.

The more perspectives we gather, the better equipped we are to create an environment where everyone can thrive.

Looking Ahead Together

As our organization continues to grow across multiple countries and cultures, employee feedback remains one of the most valuable tools for driving positive change.

Your Voice reflects our commitment to collaboration, transparency, and continuous improvement. By listening to one another, we can learn, grow, and strengthen NewCo Communications together.

Your voice matters. Speak out and drive change.

NewCo Communications is celebrating another important milestone in its growth journey with the opening of a third floor at its Barcelona office.

What began 11 years ago as a single office has grown into a thriving operation with more than 500 employees in Barcelona, supported by a growing presence in Valencia. The expansion reflects the company's continued growth, long-term commitment to the region, and the dedication of the teams that have helped make it possible.

A Milestone Built on Consistency and Commitment

The new floor represents more than additional office space. It marks another chapter in NewCo Communications' ongoing investment in its people, operations, and future development.

Over the past decade, the company has continued to strengthen its position by focusing on sustainable growth, resilience, and delivering value for clients. This latest expansion is a reflection of that approach and of the collective efforts of employees across all departments.

Growing Together

Behind every milestone are the people who contribute to NewCo Communications' success every day. The growth of the Barcelona office has been made possible by a team that continues to innovate, collaborate, and deliver results year after year.

As the company looks ahead, the opening of the third floor provides new opportunities for collaboration, talent growth, and future expansion.

Looking Forward

Eleven years after establishing its presence in Barcelona, NewCo Communications continues to grow stronger than ever. The opening of the new floor is both a celebration of how far the company has come and a reminder that the journey is far from over.

With a growing team, expanded facilities, and ambitious plans for the future, NewCo Communications is ready for its next chapter.

Here's to continued growth, new opportunities, and the people who make it all possible.

At NewCo Communications, protecting information is a responsibility we take seriously. In an industry where trust is essential, safeguarding data helps us protect our clients, their customers, our employees, and our business.

Information security is not just a technical requirement—it is part of our culture. That's why we continuously invest in employee education, awareness, and internationally recognized security standards to ensure data is handled safely and responsibly across the organization.

Building a Strong Security Culture

One of the most effective ways to protect information is through education. At NewCo Communications, we place a strong focus on helping employees understand security risks and best practices in their daily work.

Leading the way is Gee, our security mascot, who helps make information security engaging and accessible for everyone. Each month, Gee shares internal educational videos covering important topics such as:

• Data protection best practices
• Protecting customer information
• Safeguarding personal data
• Responsible use of AI
• Online security awareness
• Emerging security threats and trends

These regular initiatives help keep security top of mind throughout the year.

Learning Through NewCo University

Through NewCo University, employees have access to a range of training programs designed to strengthen their knowledge and awareness of information security.

Key training courses include:

• Security and Data Protection Awareness
• AI Essentials
• Online Security
• Spot the Phish

These programs provide practical guidance that helps employees identify risks, prevent security incidents, and handle information responsibly in a rapidly changing digital environment.

Maintaining International Standards

Our commitment to information security extends beyond internal training. NewCo Communications undergoes rigorous annual recertifications to ensure compliance with internationally recognized standards and industry requirements.

These certifications include:

• ISO 27001 – Information Security Management
• ISO 27701 – Privacy Information Management
• ISO 18295 – Contact Centre Quality Standards
• PCI DSS – Payment Card Industry Data Security Standard

By maintaining these certifications, we demonstrate our ongoing commitment to protecting sensitive information and delivering secure, high-quality services to our clients.

Security Is Everyone's Responsibility

At NewCo Communications, security is more than a compliance requirement—it's a shared responsibility. Through continuous learning, employee engagement, and adherence to internationally recognized standards, we work every day to create a secure environment for our clients, colleagues, and partners.

As technology continues to evolve, so does our commitment to staying informed, prepared, and resilient.