As over the past week, the spread of the Coronavirus gained momentum in both Morocco and Spain, we intensified our efforts as well to ensure the well-being of our people, our clients and our clients’ customers.
As mentioned in an earlier update, and as part of our Business Continuity Plan, our emergency response team prepared over the past weekend, special “home-kits” (including updated pc, headsets,…). From a first test with a reduced number of agents on Monday, we gradually rolled out a work-from-home solution for both our offices in Casablanca and Barcelona.
Today we are pleased (and proud) to announce that more than 50% of our people are serving our clients from within the safety of their homes.
We will keep monitoring the situation, and an even further deployment of work-from-home solutions are being prepared.
In these unprecedented times, we have seen the commitment and the passion of our people, of the different teams in Casablanca and Barcelona, acting as one to continue to offer a safe work environment for our people and finding innovative solutions to support you, our clients and partners..
