Jochen Dries

As of February 2018, NewCo will start, next to the Cardholders services, with Card Stop. Card Stop is the well-known 070/344 334 service-number, that customers can call to block their Credit- or Debit Card in case of loss or theft.

As preferred partner for supplying contact center services for equensWorldline, NewCo is very pleased to further expand its services. equensWorldline is the pan-European leader in payments and transactional services. Being part of the Worldline Group, they combine long-standing proven expertise in traditional mass payment systems and innovative e-commerce and mobile payment solutions.

As preferred partner for supplying contact center services for the European market, NewCo is very pleased to further expand the services for Worldline. Worldline is a leading international player with regards to e-commerce payment services and POS terminal solutions. Starting from December 2017, NewCo will start, next to the Belgian market, also with the support of customers in the Netherlands for technical questions with respect to the product and services of Worldline.

Starting from January 6, 2017, David Braux will join the NewCo team. David will become the general manager for our site in Barcelona. We are extremely pleased with the arrival of David. David brings in a huge knowledge and experience in contact center management

As preferred partner for supplying contact center services for the European market, NewCo is very pleased to be able to further expand the services for Worldline. Worldline is a leading international player with regards to e-commerce payment services and POS terminal solutions Starting from August 2016, NewCo will start with outbound tele-sales to existing customers of Worldline.

As part of the ATOS group, NewCo is very pleased to welcome equensWorldline as a new client. equensWorldline is the pan-European leader in payments and transactional services. Being part of the Worldline Group, they combine long-standing proven expertise in traditional mass payment systems and innovative e-commerce and mobile payment solutions. NewCo will start with the provisioning of contact center services for Cardholders, containing statements, transactions, card usage & problems and data changes.

As preferred partner for supplying contact center services for the European market, NewCo is very pleased to be able to further expand the services for Worldline. Worldline is a leading international player with regards to e-commerce payment services and POS terminal solutions. Starting from July 2016, NewCo will start with specialized back-office activities for contract and dispute management.

After an intensive selection and auditing process, NewCo is extremely pleased to be selected by Atos/Worldline as their preferred partner for supplying contact center services for the European market. Worldline is a leading international player with regards to e-commerce payment services and POS terminal solutions. The first project that NewCo will start for Worldline consists of the technical and administrative support services for the POS terminals in Belgium.

After intensive tests of our capabilities and approach, NewCo is very happy to be selected by Corona Direct for the provisioning of outbound contact center services. Corona Direct is a Belgian direct insurance company, linked to Belfius Bank and Insurances NV.

In order to expand and strengthen our near-and offshore footprint, we are very pleased to announce the opening of a new site in Barcelona. In Barcelona NewCo will mainly, next to Eastern European languages, serve the Dutch language.

NewCo is very pleased to be awarded by Qarad the provisioning of contact center services with regard to Qarad’s E-Labeling service. Qarad is a leading consulting company in regulatory affairs and quality systems for IVD and Medical Devices. The services contains inbound – people requesting IFU for the in-vitro diagnostic products and medical devices – and fulfilment services.  The inbound will be handled in 8 different languages.